Returns and exchanges may be made within the 30 days following the receipt of your order on unworn, like new shoes. If the shoes are returned without their original shoe box a $10 restock fee will be deducted. Simply ship them back to the address below. If you would like an exchange please include instructions in the box.
Defective items will be accepted within 1 year of the original purchase date. Please call the store for a defect return authorization code prior to shipping them back. Defects do not include normal wear and tear.
Returns will be processed within 2 days of the receipt of the merchandise. It may take up to 4 business days for the credit to show up on your statement.
We are not responsible for any shipping charges involved in the return merchandise. Collect shipments will be refused.
If you have any question about an order you would like to return or exchange please call us at 651-224-3570 or email us at email@example.com.
SHU Global Footwear
867 Grand Ave
Saint Paul, MN 55105